OIE’s new Remote Office Hours program is designed to give you more opportunities to connect with us on the issues that are important for you. OIE staff will be available to learn about your questions. Our schedule for office hours is as follows:
- Monday hours: 9:00am-11:00am
- Wednesday hours: 3:00pm-5:00pm
- Friday hours: 11:00am-1:00pm
Accessing the Remote Office Hours Queue (ROHQ) and joining an investigator’s queue is confidential meaning that only you and the investigator are in the queue.
If you’re unsure where to start to get your questions answered, have general questions, or specific questions about a matter you are working with OIE on, office hours are a great start.
To join our office hours, please visit the Remote Office Hours Queue, and enter the name or Uniqname of the Investigator that is available.
Our Schedule for the month of November 2021
To join our office hours, visit the Remote Office Hours link and type in the name or Uniqname of the available investigator. Search the queue for an open time and select the investigator who is monitoring the queue. Please ensure that you verify the date prior to trying to join our queue.
University holidays may impact our schedule. Please view the table below to see our schedule.
|Monday, November 1, 9:00-11:00am||Andrew Kruley|
|Wednesday, November 3, 3:00-5:00pm||Sam Heafey|
|Friday, November 5, 11:00am-1:00pm||Alexis Bailey|
|Monday, November 8, 9:00-11:00am||Suzanne McFadden|
|Wednesday, November 10, 3:00-5:00pm||Tanya Castrogiovanni|
|Friday, November 12, 11:00am-1:00pm||Cathy Pinkerton|
|Monday, November 15, 9:00-11:00am||Sam Heafey|
|Wednesday, November 17, 3:00-5:00pm||Andrew Kruley|
|Friday, November 19, 11:00am-1:00pm||Kendra Svilar|
|Monday, November 22, 9:00-11:00am||Lauren Spencer|
|Wednesday, November 24, 3:00-5:00pm||No ROHQ hours|
|Friday, November 26, 11:00am-1:00pm||No ROHQ hours|
|Monday, November 29, 9:00-11:00am||Lauren Spencer|
Having Difficulty Connecting?
If you’re having trouble getting through to us, contact Jennifer Wade, firstname.lastname@example.org, or Tami Strickman, email@example.com. In some instances, a primary staff member may not be available, so you may need to work with an alternate staff member, or connect with us over the contact form. If none of our office hour times work for you, please contact us to arrange an appointment.
OIE’s remote office hours make use of ITS’s Remote Office Hours Queue (ROHQ, see ROHQ documentation). For technical issues, please check out ITS’s Attendee user guide. Any ROHQ outages will impact our availability through this service. To verify the status of the ROHQ service, please visit ITS’s Service Status page or contact the IT Service Center.