Before deciding to seek mediation, you may wish to undertake a consultation. A consultation is a confidential conversation, either by phone or in person, between a staff or faculty member and a mediator/consultant about how to handle a work-related concern.  

Why request a consultation?

You might wish to request a consultation have a university work-related concern, and want to privately explore alternatives for addressing the concern.

How confidential is it?

No name-based record of the consultation conversation is kept.  You do not even have to give us your name.

All information discussed at the consultation will be kept confidential unless:

What kinds of problems can a consultation help with?

Nearly any work-related concern can be discussed at a consultation. Typically, concerns involve matters such as differences or disagreements, poor communication, tension caused by the workload or work environment, unclear division of work responsibilities, or disciplinary measures.

What happens during a consultation?

You describe your work situation and concern to the consultant. Then, together, you explore possible options for dealing with the problem. These options often include:

Who decides what to do?

It is up to you, not the consultant/mediator, to decide what if any action to take to deal with the problem.

What is the best way to schedule a consultation?

Please make sure to let us know how you would like us to contact you, and whether or not it is okay for us to leave a message on your answering machine/voicemail, if applicable.